My client, A well-regarded company operating within the motor industry is currently seeking an Office Administrator / Compliance Coordinator to join their team in Dublin 22.

Position Overview:

As the Office Administrator / Compliance Coordinator, you will play a vital role in ensuring compliance, operational efficiency, and documentation accuracy across the business. The ideal candidate will bring at least 2 years of experience in vehicle recovery, logistics, or fleet operations and will be confident managing contractors, tracking job performance, and ensuring adherence to compliance standards. This is a Monday-to-Friday role offering a competitive salary of up to €40,000 per year, depending on experience

This is a permanent role, which will involve working for my client directly on a permanent basis, this is not an agency or short term role. I am assisting my client in finding suitable candidates to work for them directly.

Requirements:

• Minimum 2 years’ experience in vehicle recovery, roadside assistance, fleet management, or logistics
• Experience supervising external contractors or patrol teams
• Familiarity with transport regulations, PAS43, CPC compliance, and VCRF standards
• Strong background in incident management, complaint handling, and job tracking
• Proficiency with systems such as APEX RMS, RCS, or similar dispatch/tracking platforms
• Confident in using Microsoft Office (Word, Excel, Power BI)
• Experience with invoice processing, cost reconciliation, and financial tracking
• Ability to analyse operational data and provide insight for decision-making
• Previous experience in audit preparation, compliance tracking, and documentation control
• Strong communication, organisational, and time management skills

Responsibilities:

 Operational Oversight & Compliance
• Investigate damage complaints and coordinate resolution
• Monitor daily job refusals, delays, and escalate where necessary
• Ensure job closures are completed and escalate outstanding issues
• Track contractor compliance with PAS43 and Garda Vetting
• Monitor completion of VCRF and other required documentation

System & Documentation Management
• Maintain operational documentation and audit records
• Perform initial audits and manage booking and questionnaires
• Update and monitor APEX & RCS systems for network performance
• Track contractor availability and manage roster accuracy
• Respond to APEX RMS messages and ensure timely job communication

Job & Issue Management
• Handle live job queries and ensure timely resolution
• Follow up on incomplete tows, drop-offs, or job delays
• Track and reduce job refusals by addressing root causes
• Generate daily and weekly performance reports for leadership

Benefits:

• Competitive salary of up to €40,000 per year, based on experience
• Full-time, Monday to Friday schedule
• Supportive and professional team environment
• Opportunities for career development in a growing industry
• On-site parking and easily accessible Dublin 22 location

If you feel like you fit the above requirements and are currently seeking an exciting new challenge, please forward your CV for immediate consideration and confidential call back to discuss the role in more detail.

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