Interview Tips
1. Research the industry and company.
An interviewer may ask you what you know about the company and their activities, their position in its industry, who the firm’s competitors are, what its competitive advantages are, and how it should best go forward. Focus your job search and specifically the industry in which the company operates. Be well versed in what the company does and sells. Look up the companies websites and google them to find out any noteworthy news has appeared in the media in recent times.
2. Get Ready Ahead of Time.
Don’t wait until the last minute to pick out an interview outfit, print extra copies of your resume, or find a notepad and pen. Have one good interview outfit ready, so you can interview on short notice without having to worry about what to wear.
Not only will planning out everything (from what shoes you will wear, to how you’ll style your hair, to what time you will leave and how you’ll get there) buy you time in the morning, it can help reduce job search anxiety, and it will also save you from having to make decisions, which means you can use that brainpower for your interview.
If you’re interviewing virtually, have all the technology set and ready in advance. Do a trial run to be sure everything is working properly, and you’re comfortable with it.
3. Be on Time (That Means Early).
Be on time for the interview. On time means five to ten minutes early. If need be, drive to the interview location ahead of time so you know exactly where you are going and how long it will take to get there.
Take into account the time of your interview so you can adjust for local traffic patterns at that time. Give yourself a few extra minutes to visit the restroom, check your outfit, and calm your nerves.
4. Speak the right body language.
Dress appropriately, maintain eye contact at all times, give a firm handshake, have good posture, speak clearly, and don’t wear perfume or cologne! Sometimes interview locations are small rooms that may lack good air circulation. You want the interviewer paying attention to your job qualifications — not passing out because you’ve come in wearing Chanel No. 5 and the candidate before you was doused with Brut, and the two have mixed to form a poisonous gas that results in you not getting an offer! Clarify your “selling points” and the reasons you want the job.
Don’t forget the little things—shine your shoes, make sure your nails are clean and tidy, and check your clothes for holes, stains, pet hair and loose threads. Display confident body language and a smile throughout.
5. Practice and Prepare.
Review the typical job interview questions employers ask and practice your answers. Strong answers are those that are specific but concise, drawing on concrete examples that highlight your skills and back up your resume. Your answers should also emphasize the skills that are most important to the employer and relevant to the position. Be sure to review the job listing, make a list of the requirements, and match them to your experience.
Even the most well-prepared response will fall short if it does not answer the exact question you are being asked.
While it’s important to familiarize yourself with the best answers, it’s equally important to listen carefully during your interview in order to ensure your responses give the interviewer the information they are looking for.
Prepare to go into every interview with three to five key selling points in mind, such as what makes you the best candidate for the position. Have an example of each selling point prepared (“I have good communication skills. For example, I persuaded an entire group to …”). And be prepared to tell the interviewer why you want that job – including what interests you about it, what rewards it offers that you find valuable, and what abilities it requires that you possess. If an interviewer doesn’t think you’re really, really interested in the job, he or she won’t give you an offer – no matter how good you are!
6. Anticipate the interviewer’s concerns and reservations.
There are always more candidates for positions than there are openings. So interviewers look for ways to screen people out. Put yourself in their shoes and ask yourself why they might not want to hire you (“I don’t have this,” “I’m not that,” etc.). Then prepare your defense: “I know you may be thinking that I might not be the best fit for this position because [their reservation]. But you should know that [reason the interviewer shouldn’t be overly concerned].”
7. Line up your questions for the interviewer.
Come to the interview with some intelligent questions for the interviewer that demonstrate your knowledge of the company as well as your serious intent. Interviewers always ask if you have any questions, and no matter what, you should have one or two ready. If you say, “No, not really,” he or she may conclude that you’re not all that interested in the job or the company. A good all-purpose question is, “If you could design the ideal candidate for this position from the ground up, what would he or she be like?” Other questions maybe
Can you explain some of the day-to-day responsibilities this job entails?
How would you describe the characteristics of someone who would succeed in this role?
If I were in this position, how would my performance be measured? How often?
What departments does this teamwork with regularly?
How do these departments typically collaborate?
What does that process look like?
What are the challenges you’re currently facing in your role?
If you’re having a series of interviews with the same company, you can use some of your prepared questions with each person you meet (for example, “What do you think is the best thing about working here?” and “What kind of person would you most like to see fill this position?”) Then, try to think of one or two others during each interview itself.
8. Develop A Connection With The Interviewer.
In addition to indicating what you know about the company, you should also try to develop a connection with your interviewer. Know the interviewer’s name, and use it during the job interview. If you’re not sure of the name, call and ask prior to the interview. And, listen very carefully during introductions.
If you’re prone to forgetting names, jot it down somewhere discreet, like in small letters at the bottom of your notepad.
9. Score a success in the first five minutes.
Some studies indicate that interviewers make up their minds about candidates in the first five minutes of the interview – and then spend the rest of the interview looking for things to confirm that decision! So what can you do in those five minutes to get through the gate? Come in with energy and enthusiasm, and express your appreciation for the interviewer’s time. (Remember: She may be seeing a lot of other candidates that day and may be tired from the commute in. So bring in that energy!)
Also, start off with a positive comment about the company – something like, “I’ve really been looking forward to this meeting [not “interview”]. I think [the company] is doing great work in [a particular field or project], and I’m really excited by the prospect of being able to contribute.”
10. Get on the same side as the interviewer.
Many interviewers view job interviews as adversarial: Candidates are going to try to pry an offer out of the interviewer, and the interviewer’s job is to hold onto it. Your job is to transform this “tug of war” into a relationship in which you’re both on the same side. You could say something as simple as, “I’m happy to have the chance to learn more about your company and to let you learn more about me, so we can see if this is going to be a good match or not. I always think that the worst thing that can happen is to be hired into a job that’s wrong for you – then nobody’s happy!”
11. Be assertive and take responsibility for the interview.
Perhaps out of the effort to be polite, some usually assertive candidates become overly passive during job interviews. But politeness doesn’t equal passivity. An interview is like any other conversation – it’s a dance in which you and a partner move together, both responding to the other. Don’t make the mistake of just sitting there waiting for the interviewer to ask you about that Nobel Prize you won. It’s your responsibility to make sure they walk away knowing your key selling points.
12. Be ready to handle illegal and inappropriate questions.
Interview questions about your race, age, gender, religion, marital status, and sexual orientation are inappropriate and in many areas illegal. Nevertheless, you may get one or more of them. If you do, you have a couple of options. You can simply answer with a question (“I’m not sure how that’s relevant to my application”), or you can try to answer “the question behind the question”: “I don’t know whether I’ll decide to have children in the near future, but if you’re wondering if I’ll be leaving my job for an extended period of time, I can say that I’m very committed to my career and frankly can’t imagine giving it up.”
13. Make your selling points clear.
If a tree falls in the forest and no one is there to hear it, did it make a sound? More important, if you communicate your selling points during a job interview and the interviewer doesn’t get it, did you score? On this question, the answer is clear: No! So don’t bury your selling points in long-winded stories. Instead, tell the interviewer what your selling point is first, then give the example.
14. Think positive.
No one likes a complainer, so don’t dwell on negative experiences during an interview. Even if the interviewer asks you point blank, “What courses have you liked least?” or “What did you like least about that previous job?” don’t answer the question. Or more specifically, don’t answer it as it’s been asked. Instead, say something like, “Well, actually I’ve found something about all of my positions that I’ve liked. For example, although I found [position 1] to be very tough, I liked the fact that [……….]” or “I liked [a previous job] quite a bit, although now I know that I really want to [new job].”
15. Close on a positive note.
If a salesman came to you and demonstrated his product, then thanked you for your time and walked out the door, what did he do wrong? He didn’t ask you to buy it! If you get to the end of an interview and think you’d really like that job, ask for it! Tell the interviewer that you’d really, really like the job – that you were excited about it before the interview and are even more excited now, and that you’re convinced you’d like to work there. If there are two equally good candidates at the end of the search – you and someone else – the interviewer will think you’re more likely to accept the offer, and thus may be more inclined to make an offer to you.
16. Bring a copy of your CV to every interview.
Have a copy of your CV with you when you go to every interview. If the interviewer has misplaced his or her copy, you’ll save a lot of time (and embarrassment on the interviewer’s part) if you can just pull your extra copy out and hand it over.
17. Don’t worry about sounding “canned”.
Some people are concerned that if they rehearse their answers, they’ll sound “canned” (or overly polished or glib) during the interview. Don’t worry. If you’re well prepared, you’ll sound smooth and articulate, not canned. And if you’re not so well prepared, the anxiety of the situation will eliminate any “canned” quality.
18. Make the most of the “Tell me about yourself” question.
Many interviewers begin interviews with this question. So how should you respond? You can go into a story about where you were born, what your parents do, how many brothers and sisters and dogs and cats you have, and that’s okay. But would you rather have the interviewer writing down what kind of dog you have – or why the company should hire you?
Consider responding to this question with something like: “Well, obviously I could tell you about lots of things, and if I’m missing what you want, please let me know. But the three things I think are most important for you to know about me are [your selling points]. I can expand on those a little if you’d like.” Interviewers will always say, “Sure, go ahead.” Then you say, “Well, regarding the first point, [give your example]. And when I was working for [company], I [example of another selling point].” Etc. This strategy enables you to focus the first 10-15 minutes of the interview on all of your key selling points. The “Tell me about yourself” question is a golden opportunity. Don’t miss it!
19. Be ready for “behavior-based” interviews”.
One of the most common interview styles today is to ask people to describe experiences they have had that demonstrate behaviors that the company thinks are important for a particular position. You might be asked to talk about a time when you made an unpopular decision, displayed a high level of persistence, or made a decision under time pressure and with limited information, for example.
Step 1 is to anticipate the behaviors this hiring manager is likely to be looking for. Step 2 is to identify at least one example of when you demonstrated each behavior. Step 3 is to prepare a story for each example. Many people recommend using SAR (Situation-Action-Result) as a model for the story. Step 4 is to practice telling the story. Also, make sure to review your resume before the interview with this kind of format in mind; this can help you to remember examples of behaviors you may not have anticipated in advance.
20. Do not speak negatively about your previous employers.
Companies want to hire problem solvers who overcome tough situations. If you’re feeling discouraged about your current job, focus on talking about what you’ve gained from that experience and what you want to do next.
