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E-Commerce Retention Specialist

Fully remote Ireland/UK


£33k-£36k p/a







My Client, a highly reputable, global sustainable solutions provider, is currently seeking a skilled E-Commerce Retention Specialist to join their team in a dynamic role. The successful candidate will be an integral part of the client's E-Commerce Team.

Position Overview:
As an E-Commerce Retention Specialist, you will be responsible for driving customer loyalty and repeat purchases through effective CRM and email marketing strategies. Your insights and initiatives will directly impact customer engagement and retention metrics, supporting the client's growth objectives. As well as this, you will contribute to their mission of promoting clean water, sustainability, and health through innovative digital strategies.

This is a permanent role, which will involve working for my client directly on a permanent basis, this is not an agency or short term role. I am assisting my client in finding suitable candidates to work for them directly.


- 3+ years of experience in digital CRM and email marketing within a B2C or D2C online environment.
- Strong analytical skills with the ability to derive actionable insights from data.
- Results-oriented mindset with a strong sense of ownership and accountability.
- A passion for clean water, sustainability, and health.
- Being customer-obsessed and Data Driven is a must.


- Develop and execute retention marketing campaigns to increase customer lifetime value.
- Analyze customer data to segment audiences and personalize communication strategies.
- Optimize email marketing campaigns for engagement and conversion.
- Collaborate with cross-functional teams to align retention strategies with broader business goals.
- Build and grow an email maketing campaign this will be essentail for increasing followers.
- Maximise subscriptions and spearheading loyalty and customer referral programmes.


- Competitive salary ranging from €33,000 to €36,000.
- Flexible, remote work environment.
- Opportunities for professional growth and development.
- Collaborative and inclusive company culture.
- Contribution to a global, sustainable solutions provider.
- Strong Benefits package available.
- Full Remote Position.

If you feel like you fit the above requirements and are currently seeking an exciting new challenge, please forward your CV for immediate consideration and confidential callback to discuss the role in more detail.

Your CV will never be sent to anybody without your permission.

Call our recruitment consultants directly to find out more each position or apply by clicking the button above and a member of Total Solutions will be in touch.

Edward Bennett

Senior Technical Consultant, IT and Engineering

☎ 087 797 9533

Alan Dunne

Senior Permanent Recruitment Consultant

☎ 087 102 6364

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